Delivery.................

We ask for a 50% deposit on ordering, the balance is payable on dispatch/delivery.

Once your sofa has been manufactured, we will call or email you (usually 24/48 hours beforehand) to arrange a convenient date and time for delivery. If necessary, you can often arrange a weekend slot.

Please bear in mind that it is your responsibility to check that the furniture you have ordered fits through the door of your home or work place entrance and will go up any stairways.

Unfortunately our delivery men may not be able to assist you should the initial access point be above ground level. Our carriers are only contracted to deliver to your door. If you require delivery into your residence it is at your own risk.

Please note that many models include bolt-on-arms for easier access. A charge of £30.00 per item is payable should it be necessary to disassemble/reassemble these to gain access.

If you are uncertain whether access will be a problem, please let us know details of access points etc. For local deliveries we can also visit to ascertain what is possible.

We would appreciate any assistance in terms of local information which may affect ease of delivery. Such information might include awkward access, narrow drives, low bridges etc. We also recommend preparing the access point by removing any potential obstructions and small items such as ornament, mirrors and pictures.

Our drivers will remove all packaging to allow you to inspect the furniture for any damage or deficiencies but will not take the packaging away. You will be required to sign a receipt as
proof of delivery and acceptance of goods received . Although improbable, should there be any damage to the furniture, we will take back the goods immediately and repair or replace them free of charge.

Please note that iduk Patriot cannot accept any responsibility for lost working time in the unlikely event of a delivery being incorrect, delayed or postponed.