Terms and Conditions.................

a) We endeavor to manufacture and dispatch goods within a quoted lead time (4/6weeks). The customer may not terminate the contract if the delivery is late. If the delivery is delayed by any cause beyond the reasonable control of the company, a reasonable extension time for delivery time shall be granted. (if we do incur a delay in production at all we will contact you to advise)

b) Unless otherwise stated, all quotations and estimates assume delivery of an order in full. The company reserves the right to charge extra for the delivery of part orders where requested by the customer.

c) The customer shall notify the company of any short delivery or damage present at the time of delivery, notice to be given in writing to the company’s head office address within three working days from the date of delivery. No claim can be considered for damage on delivery if this requirement is not complied with. If there is short delivery, the customer will accept the goods delivered as part performance of the contract.

d) If the customer fails to take delivery on the agreed delivery date, the company may store and insure the goods and charge the customer the reasonable costs of doing so and may invoice the customer for such costs at any time.

e) If the customer cancels a booked delivery less than 24 hours before the delivery date the company may charge the customer a cancellation fee of £90 which represents the real cost to the company of the empty space on the delivery van.

f) It is the responsibility of the customer to ensure that the goods will go into the customer’s premises. If the company agrees to alter its goods to facilitate delivery the customer shall be responsible for all costs arising from the modification.

g) The company’s delivery conditions assume normal access is available. Any difficult access problem must be brought to the company’s attention prior to delivery. The customer shall be responsible for the cost of extra time or equipment required due to difficult access. The company shall not be responsible for any costs or modification to the customer’s premises to facilitate delivery. A quotation can be provided prior to delivery or the goods can be delivered to the door for a specialist removal company to move them in to the final position required.

h) If the goods are damaged by the company on delivery and the company is unable, for reasons beyond its reasonable control, to repair or replace the damaged goods, the company may refund all monies paid by the customer and not replace or repair the damaged goods. This clause shall not apply where the damage is the fault of the customer.